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Strange Digital Receptionist (no sound).

Discussion in '3CX Phone System - General' started by SIPfun, Jun 27, 2008.

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  1. SIPfun

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    Jun 23, 2008
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    I upgraded to the most recent software today (server). If I place a call to the PBX from my outside SIP provider, I can see the call come in.

    On the first call, I hear the voice prompts without issue.

    If I hang up, and redial - I see the connection come in - but I hear nothing. The logs are identical for the successful call, and the failing call. There's no difference.

    23:36:02.328 Call::Terminate [CM503008]: Call(91): Call is terminated
    23:36:02.312 Call::Terminate [CM503008]: Call(91): Call is terminated
    23:36:02.296 LineCfg::getInboundTarget [CM503012]: Inbound office hours' rule for LN:10001 forwards to DN:800
    23:35:49.296 CallCtrl::eek:nLegConnected [CM503007]: Call(91): Device joined: sip:800@127.0.0.1:40600;rinstance=087c7f3d3d73de0a
    23:35:49.296 LineCfg::getInboundTarget [CM503012]: Inbound office hours' rule for LN:10001 forwards to DN:800
    23:35:49.265 CallCtrl::eek:nLegConnected [CM503007]: Call(91): Device joined: sip:781985XXXX@147.135.20.221:5060
    23:35:49.265 Extension::printEndpointInfo [CM505001]: Ext.800: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060]
    23:35:49.265 CallCtrl::eek:nAnsweredCall [CM503002]: Call(91): Alerting sip:800@127.0.0.1:40600;rinstance=087c7f3d3d73de0a
    23:35:48.781 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(91): Calling: Ext:Ext.800@[Dev:sip:800@127.0.0.1:40600;rinstance=087c7f3d3d73de0a]
    23:35:48.765 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:800@199.232.75.181:5060]
    23:35:48.765 Line::printEndpointInfo [CM505003]: Provider:[BROADVOICE2] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.1.5:5060]
    23:35:48.765 LineCfg::getInboundTarget [CM503012]: Inbound office hours' rule for LN:10001 forwards to DN:800
    23:35:48.734 CallCtrl::eek:nIncomingCall [CM503001]: Call(91): Incoming call from 781985XXXX@(Ln.10001@BROADVOICE2) to [sip:800@199.232.75.181:5060]
    23:35:48.703 LineCfg::getInboundTarget [CM503012]: Inbound office hours' rule for LN:10001 forwards to DN:800

    Seems random .. Most of the time I hear nothing... Sometimes I hear it. BUT - it does work.. I can push an extension, and it will go through even if I didn't hear the DR.
     
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