strange IP-Phone one way voice

Discussion in '3CX Phone System - General' started by todd, Jul 28, 2007.

  1. todd

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    I bought a new IP-hone, after setup and use as one of my extension 8009.

    When I use this phone 8009 ring other extension 8000, I got 2 way voices.

    00:41:28.593 StratLink::eek:nHangUp [CM104001] Call(122): Ext.8000 hung up call; cause: BYE; from IP:192.168.1.5
    00:41:22.968 CallLegImpl::eek:nConnected [CM103001] Call(122): Created audio channel for Ext.8000 (192.168.1.5:16420) with Media Server (192.168.1.2:7334)
    00:41:22.968 StratInOut::eek:nConnected [CM104005] Call(122): Setup completed for call from Ext.8009 to Ext.8000
    00:41:22.968 CallLegImpl::eek:nConnected [CM103001] Call(122): Created audio channel for Ext.8009 (192.168.1.104:56992) with Media Server (192.168.1.2:7332)
    00:41:21.750 CallConf::eek:nProvisional [CM103003] Call(122): Ext.8000 is ringing
    00:41:21.640 CallConf::eek:nIncoming [CM103002] Call(122): Incoming call from 8009 (Ext.8009) to sip:8000@192.168.1.2



    When I use other extension 8000 ring this phone 8009, I can hear voice from this extension 8000 but From IP-phone 8009 side I can not hear any voice.

    00:43:09.312 StratLink::eek:nHangUp [CM104001] Call(124): Ext.8000 hung up call; cause: BYE; from IP:192.168.1.5
    00:43:04.031 CallLegImpl::eek:nConnected [CM103001] Call(124): Created audio channel for Ext.8009 (192.168.1.104:56992) with Media Server (192.168.1.2:7342)
    00:43:04.015 StratInOut::eek:nConnected [CM104005] Call(124): Setup completed for call from Ext.8000 to Ext.8009
    00:43:04.015 CallLegImpl::eek:nConnected [CM103001] Call(124): Created audio channel for Ext.8000 (192.168.1.5:16424) with Media Server (192.168.1.2:7340)
    00:43:04.015 MediaServerReporting::SetRemoteParty [MS010001] Call(124) Ext.8009: Failed to update remote party attributes. No codecs intersection found.
    00:43:03.656 CallConf::eek:nProvisional [CM103003] Call(124): Ext.8009 is ringing
    00:43:03.562 CallConf::eek:nIncoming [CM103002] Call(124): Incoming call from 8000 (Ext.8000) to sip:8009@192.168.1.2

    Every day I have new problem. :cry: [/i]
     
  2. SY

    SY Well-Known Member
    3CX Staff

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    Something wrong with SDP answer from extension 8009. (in first call PBX received offer from 8009). Which type of phone is extension 8009?
     
  3. silentfun

    silentfun Member

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    it seems you use diferent phones or the phones are not config. in the same way.

    if you have the same phone chech the codecs and the priority they where used and change them to the same.

    if they are not the same (i think so) then try to use the same codec on 8000 like on 8009 and if there are some codecs try to get them in the same priority sequence.
     

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