Struggling with V14

Discussion in '3CX Phone System - General' started by dangmoss, Sep 14, 2015.

Thread Status:
Not open for further replies.
  1. dangmoss

    Joined:
    Oct 9, 2014
    Messages:
    26
    Likes Received:
    0
    :(

    What is this menu item?

    "Create Emergency Number"

    What does mean? Do I add 911 there?
    ( I am in the US )

    I think I need a checklist of things I am supposed to do
     
  2. tsukraw

    tsukraw New Member

    Joined:
    Mar 9, 2012
    Messages:
    190
    Likes Received:
    6
    Yes you would add 911 there and then select the trunk to use.
    What this does it ensures the 911 is always at the top of the list on the outbound calling rules.
    And it allows you to setup a email alert for emergency numbers being dialed.

    So for example if extension 100 dialed 911 it would send a email saying so which is helpful if someone accidentally dials 911 or if there is a real emergency.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.