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Stuck / drop call?

Discussion in 'Windows' started by sssputnik, Oct 12, 2010.

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  1. sssputnik

    Apr 21, 2010
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    Had an incident a few times on latest version.

    Call in progress Ext A (to external number)
    Incoming call, to Ext B.
    Both calls drop when B picks up.
    3CX Server shows call still in progress to Ext A even tho A is hung up.

    Vendor said they had seen "stuck" calls a few times as well. Anyone shed any light on this? Before I'm asked to pull out Wireshark etc, this happens rarely, like once every day or two.

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