So I posted the other day asking about a problem we are having following our upgrade from v14 to v15. Specifically, the contact, lead, or account popup function no longer works with the CRM integratuion on 3CX Windows Client. Andreas was kind enough to respond stating that SugarCRM was deprecated. I went to respond to him but the thread has been deleted. So what is going on here? Does v15 support Sugar or not? If so, what has changed? Is there another solution to get a record to pop up when a caller ID is matched?