Support for Answer/Hangup with Jabra Direct

Discussion in 'Windows' started by irontecvoip, Feb 20, 2017.

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  1. irontecvoip

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    Hello,

    According to: https://www.3cx.com/docs/jabra-headsets/ the Jabra headsets with Jabra Direct tool can work with Answer/Hangup button.

    But we are not getting this working. ¿Is it a feature only for 3CX for 3CX platform? ¿Or does it work also with 3CX for SIP Providers (Standard SIP) ?


    Thanks a lot ! We really appreciate your great work!
     
  2. Draax

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    Hi!
    I'm no expert in this area but I do have a setup of Jabra Evolve 65 with Jabra direct installed on a Windows 7 which works but it has some issues.
    Jabra Direct has to be launched before the 3CX client to detect the software it should look something like this:

    upload_2017-2-28_17-56-45.png


    If it doesn't say "ready" I have to restart the 3CX client until it works, when its working theres no issues.

    Hope its of any kind of help.

    Johan.
     
  3. irontecvoip

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    Hi Draax,

    Thanks for your reply!

    Is your 3CX Version "Standard for VoIP Providers" (plan SIP) or the 3CX for 3CX Phone System?
     
  4. Draax

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    #4 Draax, Mar 1, 2017
    Last edited: Mar 1, 2017
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