Sync Voice Messages between 3CX and Exchange Email

Discussion in 'Ideas' started by red45, Mar 14, 2016.

  1. red45

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    We often get complaints from users about "why isn't the voicemail deleted from 3CX when I delete its email from my inbox?". We've seen this feature work well with other phone systems. So it also seems quite feasible since 3CX already supports Exchange Calendar Status Synchronization and microsoft exchange unified messaging, but it is either or. Having an 'option' to enable voicemail email synchronization would be great to allow voicemail to be managed from both exchange mailbox and the 3CX client.

    Cisco, Mitel, NEC, etc. have all had this feature for years:
    Synchronizing Voice Messages in Unity Connection and Exchange Mailboxes in Single Inbox

    3CX delivers new voice messages to your e-mail address and to your voice mailbox. If you delete a voice message from your e-mail client, the message is also deleted in your voice mailbox. This would provide simple integration between your e-mail client and your voice mailbox.
     
    #1 red45, Mar 14, 2016
    Last edited: Jan 18, 2017
  2. red45

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    edited original idea to be more clear. still no option for this in v15. maybe v16?