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Solved System Recordings - Record by Phone greyed out

Discussion in '3CX Phone System - General' started by tadrosr, Dec 1, 2017.

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  1. tadrosr

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    Hello - any reason why the 'record by phone' would be greyed out
     
  2. jimbo59

    jimbo59 Member

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    So much information here.
    Short answer...maybe
     
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  3. tadrosr

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    im trying to replace the call back recording. under system prompts. but record by phone is greyed out. How do i upload a recording or have the phone ring so I can record a new one.

    thanks
     
  4. jimbo59

    jimbo59 Member

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    You haven't given any information such as version of 3CX, phones in use, paid version or not. We are not mind readers.
     
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  5. tadrosr

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    15.5 SP2, Yealink T46S, paid pro version - sorry for the lack of information
     
  6. jimbo59

    jimbo59 Member

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    You first need to copy the set, set it as the current one, and then you can modify.
    Download the one that came today first.
     
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    YiannisH_3CX likes this.
  7. tadrosr

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    Thanks, @jimbo59 that did it.

    Happy Friday!
     
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