System Speed Dials

Discussion in '3CX Phone System - General' started by paul.obrien, Jul 14, 2010.

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  1. paul.obrien

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    Hi All

    I've read the manual (I think!) but I can't seem to find a mention of System Speed Dials. Is this possible? One of my customers has a long list of speed dials which they currently access by dialling *7011, *7012 etc. etc. Is there a similar feature available in 3cx?

    Thanks

    Paul
     
  2. leejor

    leejor Well-Known Member

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    There is a central phonebook. You can sort of create a speed call list by using the outbound rules...rule 111, remove 3, prepend with full phone number. User dials 111 as a speed dial. You have to select a SC prefix that doesn't interfere with your other prefixes.
     
  3. mhanson

    mhanson New Member

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    Leejor nailed my favorite workaround. The ability to have multiple dial plans allows for this type of work around. It is much easier to have a user remember a 3-4 digit short number than the full number. You can even try to allow for dialing using the actual spelling of the name.

    I have a customer that has a 888 Dial plan automatically forward the call to my number :)
     
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  4. countrycomp

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    How many outbound rules have you used as speed dials? I had 50 setup at one site but had some shutdowns on 3cx phonesystem so I replaced them with virtual extensions and "forward to external number when not registered".

    Dave Phillips
     
  5. mhanson

    mhanson New Member

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    I havent done more than 10 myself, but I don't see why 50 would cause a system shutdown.

    But the dumy extension method you mentioned is also a solid work around.
     
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  6. leejor

    leejor Well-Known Member

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    I use about 80 with no problems. I use 1XX, which allows for 100 speed call numbers. I re-arrange them in numeric order in the outbound rules table. It's a pain but it will clearly show any possible conflicts. I really wish you could set that table to auto arrange by number.
     
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