More often than not, the creation of a new extension requires several default 3CX settings to be modified. Each client usually has a unique set of defaults. Following them while managing dozens of instances requires unnecessary paperwork and effort that could be made more efficient by creating defaults settings. I'd love to see a "system-wide extension defaults" settings, or, even better, "group-wide extension default settings" For example: Enable Web Client (Y/N) Enable Click to Call (Y/N) If yes, default settings for options: Voicemail defaults for Date & Time reads, delivery (email, notification, etc.), disable PIN, Play caller ID Forwarding rules defaults, specifically, "accept multiple calls" Phone provisioning defaults (I know much of this can be defined in the templates) BLF Defaults Option defaults (example: disallow use outside of LAN is always on by default, but more & more instances are hosted!) Record calls PBX deliver audio/reinvite & replace support etc. Etc.