- Joined
- Oct 6, 2014
- Messages
- 191
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- 6
Hi,
we are experiencing a strange behaviour when making an internal unsuccessfull call:
(The callee doesn't pick up, but isn't busy). After the caller hangs up a "call pickup" info for the very same call is displayed on the phone of the caller. The call of course isn't active anymore. I am not talking about the call completion message, which will be displayed, if the callee is busy.
This happens no matter whether there is a BLF on the callers phone or not.
This is quite irritating and annoying to the users.
We are using T46G with firmware 28.73.0.48 with 3cx V12. We have call-completion enabled, as well as direct call pickup enabled.
I tested it, the bug only shows, if
features.call_completion_enable = 1
Best regards Frank
we are experiencing a strange behaviour when making an internal unsuccessfull call:
(The callee doesn't pick up, but isn't busy). After the caller hangs up a "call pickup" info for the very same call is displayed on the phone of the caller. The call of course isn't active anymore. I am not talking about the call completion message, which will be displayed, if the callee is busy.
This happens no matter whether there is a BLF on the callers phone or not.
This is quite irritating and annoying to the users.
We are using T46G with firmware 28.73.0.48 with 3cx V12. We have call-completion enabled, as well as direct call pickup enabled.
I tested it, the bug only shows, if
features.call_completion_enable = 1
Best regards Frank