I have run into one issue - I'm not sure if it's related to the firmware or something else...
I have a rotating hunt group, 301, that has extensions 101, 102, 103, and 104 in it.
A call (first caller) comes in to 301, so 101 starts ringing.
103 wants to answer the call, so 103 presses their BLF for 101. 103 then can talk to the first caller.
Another call (second caller) comes in to 301 while 103 is on that call. 103 wants to answer the 2nd call, and 103 has "I want to be able to accept more than 1 call at a time" set, so 103 puts first caller on hold, and presses their BLF for 101. The problem is, this time, the call isn't answered (103 keeps ringing and eventually the call rolls to 102). What makes it more interesting is when 102 tries to answer the call, first caller goes off of hold and is answered by 102, even though 103 never transferred first caller to 102.
Not sure if it's a firmware issue or not, but firmware is as follows:
101 - 28.80.0.60
102 - 28.80.0.60
103 - 28.73.0.50 (downgraded)
104 - 28.73.0.50 (downgraded)
I have reset 103 to factory defaults to deal with possible db corruption related to downgrading the firmware.
I have flashed 101 with the downgraded firmware and reset it to factory to clear db corruption.
Both 103 and 101 are re-provisioned.
Now we'll try again in about and hour to see what happens.
Any ideas on anything else that could possibly cause this problem?
Thanks!,
--John