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Target Not Register for Outgoing Calls

Discussion in '3CX Phone System - General' started by lylewj, Aug 4, 2009.

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  1. lylewj

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    I have a test environment to setup and experiment with the 3CX system. The server is a Windows XP (Virtual) and the Gateway is a Linksys SPA-3102. The clients (phones) I am test are just the Softphone. I am able to dialin, auto attendant and most other features but I cannot make outgoing calls. The server log produces the following:


    12:25:42.081 [CM503008]: Call(30): Call is terminated
    12:25:41.821 [CM503007]: Call(30): Device joined: sip:10000@192.168.99.201:5062
    12:25:41.791 [CM503007]: Call(30): Device joined: sip:101@192.168.99.152:55997;rinstance=c8a140c55615695d
    12:25:41.771 [CM505002]: Gateway:[LINK] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.1.10(GW)] Transport: [sip:192.168.99.160:5060]
    12:25:41.771 [CM503002]: Call(30): Alerting sip:10000@192.168.99.201:5062
    12:25:41.710 [CM503016]: Call(30): Target is not registered: PSTNline:12155757000 dialed on (AnyLine@LINK)
    12:25:41.710 [CM303003]: There are no available outbound lines on gateway LINK at this time.
    12:25:41.710 [CM503016]: Call(30): Target is not registered: PSTNline:12155757000 dialed on (AnyLine@LINK)
    12:25:41.710 [CM303003]: There are no available outbound lines on gateway LINK at this time.
    12:25:41.700 [CM503024]: Call(30): Calling PSTNline:12155757000@(Ln.10000@LINK)@[Dev:sip:10000@192.168.99.201:5062]
    12:25:41.690 [CM503004]: Call(30): Route 1: PSTNline:12155757000@(Ln.10000@LINK)@[Dev:sip:10000@192.168.99.201:5062]
    12:25:41.690 [CM503010]: Making route(s) to <sip:912155757000@192.168.99.160:5060>
    12:25:41.680 [CM505001]: Ext.101: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:192.168.99.160:5060]


    Not sure if this is enough information to go on but any troubleshooting insight would be greatly appreciated.


    Thanks,


    Wayne
     
  2. bluetel2

    bluetel2 Member

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    hello,

    it's because your configuration doesn't correspond to configuration of pst line of your contry.

    what's your country ?
     
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  3. discovery1

    discovery1 Member

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    How did you set the 3102 up?
    If you followed the 3CX documentation the 3102 should be setup on port 5061 and you seem to have 3CX sending VOIP packets to it on 5062
    Check the 3CX status of the 3102 shows as "registered", then check the settings in the 3102 web interface on the "Line 1" tab and match it with what is in 3CX
     
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