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tel: links not working correctly (Windows)

Discussion in '3CX Clients' started by BSHC, Mar 1, 2018.

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  1. BSHC

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    After the most recent Windows Client update, "tel:" links no longer behave correctly.

    Previously, formatting of the number did not seem to matter: "tel:2027621401" worked the same as "tel: (202) 762-1401" without issue.

    After the update, the client is interpreting "tel: (202) 762-1401" as "202207621401" after clicking.

    Any ideas? Windows Client version 15.5.8801.3. Using the Chrome extension fixes the issue, but it cannot be used in this particular case.
     
  2. JCLloyd

    JCLloyd New Member

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    I thought I'd give this a bump... The client seems to be translating the space character into its ascii equivalent of "20", instead of stripping it out. I am fairly new to 3CX and not familiar with what you are doing, so I got myself tagged in case 3CX responds with an answer!
     
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  3. complex1

    complex1 Active Member

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    Hi,

    I don’t have any issues with Windows Client version 15.5.8801.3 and dial a number like “(202) 762-1401”
    Only difference is I’m using FireFox. Maybe Chrome is causing the issue?
     
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  4. JCLloyd

    JCLloyd New Member

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    The issue appears to be with the client (assuming Windows).
     
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