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telephone number format

Discussion in 'Android' started by Frank D, Mar 3, 2016.

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  1. Frank D

    Frank D New Member

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    Hi,

    it's really nice that you can use your existing telephone book on your smartphone with 3cxPhone (for Android or iOS). I experience the issue, that the number has to formatted in a specific way to work. Many numbers

    look like
    +49 173 XXXXXX
    where
    • +49 is the country code and
    • 173 the city or mobile network code without the zero

    Those calls won't process. How do you handle this? Using outgoing rules? Or is there an easier way? I think forcing everbody to edit their phonebook won't work.
     
  2. leejor

    leejor Well-Known Member

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    You would have to modify settings in 3CX to handle the +

    Have a look at this, and the link within...

    post84975.html
     
  3. Frank D

    Frank D New Member

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    Hi leejor,

    thanks for pointing me to the post.

    The image, which is showing the configuration is not available. But I figured it out. In my case I just had to add:
    Add Prefix: 0
    (was empty before)

    Works like a charm

    In V14 it's Settings->PBX->E164 (for other people looking)
     
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