I am installing for the fist time 3CX system! i reached the point where i have the following message "double click on the attachment on your extension welcom email ....". Not sure i received such an email. i understood that this attachment would contain some information to be used by the system in the configuration process. Who should create this file for me. i saw a temple in the form of cvs file on the web site, can i re-write this and use it? i also learnt that my administrator can send me back the attachment in case i don't get it , by the way who is my administrator? Please advise.