- Joined
- Nov 23, 2008
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- 30
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Hi,
My 3cx did something strange. We got the latest version and have a comercial licens. I got our incoming lines to a queue.
This morning my customers called me on my cellphone and said that when they called me they got this message "This feature not available in the free edition".
I looked in the 3cx activate licence and saw that my licence code was gone. So I put it in again , activated and restarted the 3cx server.
Now the licens information is back but the customers still get the message "This feature not available in the free edition".
What can I do to solve this. I have paid for that queue function to work. Now i redirected the calls to a ring group until this will be solved.
Best regards
Andreas
My 3cx did something strange. We got the latest version and have a comercial licens. I got our incoming lines to a queue.
This morning my customers called me on my cellphone and said that when they called me they got this message "This feature not available in the free edition".
I looked in the 3cx activate licence and saw that my licence code was gone. So I put it in again , activated and restarted the 3cx server.
Now the licens information is back but the customers still get the message "This feature not available in the free edition".
What can I do to solve this. I have paid for that queue function to work. Now i redirected the calls to a ring group until this will be solved.
Best regards
Andreas