This installer database contains the logic and data required to install 3CX Phone System, has stoppe

Discussion in '3CX Phone System - General' started by Talares, May 24, 2016.

Thread Status:
Not open for further replies.
  1. Talares

    Joined:
    May 24, 2016
    Messages:
    2
    Likes Received:
    0
    Hi, i have this error message when I try to install the 3CX14, how to fix it ?

    Thanks
     

    Attached Files:

    • 1.png
      1.png
      File size:
      29 KB
      Views:
      638
    • 2.png
      2.png
      File size:
      34.1 KB
      Views:
      638
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,473
    Likes Received:
    284
    Please ensure that your windows machine meets the minimum specifications 3CX phone system requires to run.
    Check this link
    http://www.3cx.com/docs/installing-3cx/

    If there was a previous installation of 3CX on the machine make sure you uninstall everything. Check C:\Program Files for any 3CX folders and delete them. Do the same for C:\ProgramData.

    Also make sure that your windows machine is full up to date, if not perform all windows updates and restart your machine.
    Disable any antivirus software on the machine (just to make sure) and re-download the 3CX installer.

    Try these steps and take it from there
     
Thread Status:
Not open for further replies.