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This site cant be reached

Discussion in '3CX Phone System - General' started by chs, Feb 20, 2018.

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  1. chs

    chs

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    I am trying to log into 3cx management console however Im getting an error that site can't be reached "###.3cx.agency refused to connect.". In addition i keep gettting registration failed on my 3cx phone
     
  2. leejor

    leejor Well-Known Member

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    Have you tried from more than one site? Blacklisted IP, perhaps? FQDN translating to the correct IP?
     
  3. chs

    chs

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    No. i dont know how to do that
     
  4. leejor

    leejor Well-Known Member

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    I would first of all attempt to log in from a different IP. If, for some reason, the password/user was incorrect, your current IP may be blocked. I would also confirm the the FQDN is "translating" to the correct public IP.There are a number of sites that will do that for you, if you do a search. You could also use tracert in a command prompt window, if using Windows, the first line returned will show the public IP.
     
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