Time-based rules

Discussion in 'iOS' started by dilby, Apr 13, 2015.

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  1. dilby

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    Hi - I'm wondering if there is a way to set time-based rules, preferably not the iPhone app, to send all calls to voicemail outside of office hours?

    Thanks!
     
  2. IliasL_3CX

    3CX Support

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    Hi there,

    To set the office hours you will have to navigate to
    3CX Phone System >> Settings >> General >> Global Office Hours
    Then navigate to
    3CX Phone System >> Extensions >> Select the Extension >> Office Hours Scheduling >> select whether you want to change the profile status according to the time of day and then go to the Forwarding rules and configure the profiles to route the call to voice-mail.

    Best Regards
     
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  3. dilby

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    Thanks, that's great!
     
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