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Timeout accessing page "New PSTN"

Discussion in '3CX Phone System - General' started by marmac, Jul 11, 2007.

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  1. marmac

    Jun 17, 2007
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    I migrated the version 3.0 to last version on web.

    The test was do offline to preserve the working 3CX.

    Is my intention add a new PSTN.... but the page give me a timeout.

    I've restarted EVERY Windows services: the page give timeout.
    I've restarted the PC (same result)
    I've tryed to access all other configuration pages (all working well)

    Finally, I reconnect internet and the page appears.

    Is correct?
  2. nb

    nb Support Team
    Staff Member 3CX Support

    Jun 7, 2007
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    (Hope you are working on the PBX configuration locally. )

    You should not need the internet to configure the PBX. without internet, Voip providers and calls to external sources will go down but internal extensions will remain registered.

    In a way, you are right - the old version, under very rare occasions, used to give a timeout when the connection to the internet is lost. I have just tested and confirmed that the current online version is not dependant on whether there is an active internet connection or not to create a line and does not produce a timeout error. The browser informs you that the connection to the internet has been lost only - the PBX keeps on working normally. however I did not try this after a migration from an older version.

    As you are currently working on the new version, you may have inherited some"negative properties" from the older version. I still have to try to replicate the error. In my opinion what you must do is completely uninstall the older version taking a backup before. Reinstall the newer version and restore the backup. Start creating the necessary lines from there. Keep me posted
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