Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Timico VOIP Provider

Discussion in '3CX Phone System - General' started by daiablo, Jul 6, 2009.

Thread Status:
Not open for further replies.
  1. daiablo

    Joined:
    Apr 22, 2009
    Messages:
    29
    Likes Received:
    0
    Hi All,

    I'm trying to configure a VOIP provider here in the UK. The provider is Timico and we already have a VOIP account with them wish we are under contract with for another 2 years (whoever signed that tie-in should be shot!!!) so changing is not an option I'm afraid. Below is the guide we have for connectiong a linksys ATA - hopefully this has all the information we require.

    Setting up a Linksys ATA

    Leave all option as factory defaults, just change the following.

    Line Tab(s)
    ------------------------------------------------------------
    NAT Keep Alive Msg: $PING
    NAT Keep Alive Enable: Yes
    SIP Proxy-Require: com.nortelnetworks.firewall
    SIP Remote-Party-ID: Yes
    Proxy: <YOUR DOMAIN>
    Outbound Proxy: 195.54.255.8
    Use Outbound Proxy: Yes
    Register Expires: 60
    Display Name: <YOUR USERNAME>
    User ID: <YOUR USERNAME>
    Password: <YOUR PASSWORD>
    Auth ID: <YOUR USERNAME>
    Preferred Codec: G729a

    SIP Tab
    ------------------------------------------------------------
    DTMF Relay MIME Type: application/vnd.nortelnetworks.digits
    Reg Retry Intvl: 1
    Reg Retry Long Intvl: 30
    RTP Port Min: 40000
    RTP Port Max: 60,000
    RTP Packet Size: 0.020
    NAT Keep Alive Intvl: 5


    REGIONAL Tab

    ------------------------------------------------------------
    Control Timer Values
    Interdigit Long Timer: 3
    Interdigit Short Timer: 1
    Time Zone: GMT


    I have configured the following settings in 3CX:


    SIP Server hostname: 195.54.255.8
    SIP server port: 5060
    Outbound proxy: 195.54.255.8
    Outbound proxy port: 5060


    Unfortunately this does not work, the error in the server activity log is:

    09:18:48.628 [CM504005]: Registration failed for: 10001@Timico; Cause: 403 Forbidden; from IP:195.54.255.8:5060

    I'm certain the details I've entered are correct but unfortunately it just won't register. I'm a bit stumped now and if anyone has any ideas I would be most grateful.

    Many Thanks,
    Dave
     
Thread Status:
Not open for further replies.