Toggle extension login/out

Discussion in 'Call Flow Designer' started by agesen, May 31, 2017.

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  1. agesen

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    Hi all

    Would it be possible to toggle extension login/out of a particular queue through CFD?

    Regards Nanna
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi Nanna,

    You can use the Call Control API from a Launch External Script component, to change an extension to logout from ALL the queues. Here you have the API docs:
    https://www.3cx.com/blog/docs/call-control-api/

    Kind regards.
     
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  3. agesen

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    Hi Ernesto

    I would like to build a CFD that login/out extensions of a particular queue on a specific time - avoiding doing this manually from the dashboard in windows client.

    Regards Nanna
     
  4. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    The Call Control API is the way to go. The console uses it to update the configuration, so you can use it as well from a CFD app.
     
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