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Tone sending when using Grandstream GXP2000 in a call

Discussion in '3CX Phone System - General' started by timlegg, Nov 11, 2007.

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  1. timlegg

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    Hello

    I have setup a Grandstream GXP-2000 successfully, however when using an automated system while on a call, the tones are not sent over the phone system.

    Anyone know how I can correct this.....?

    Tim Legg
     
  2. 5qg4

    5qg4 Active Member

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    It should be the DTMF issue.
    Try to change the DTMF the type:
    1. Login your GXP2000 via web admin page
    2. Goto Tab "ACCOUNT 1"
    3. Select "via RTP(RFC2833)" at "Send DTMF". If it still not works, try the other one "in-audio".
     
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