3cx 12, latest version on one LAN, 20 users, all inbound calls routed to one queue 24/7 and then to x33 VM if not answered. We have a situation where calls are being sent to x16's cell phone, but that is wrong and not wanted. Other than x16 being the operator extension, I can't seem to find a smoking gun in the control panel for any setting that sends calls to x16 or to the user's cell phone number. User at x16 gave me four specific times/CID's when this happened. Is there a way to trace the call path on a call in the past?