Transfer call back to transferer.

Discussion in 'Ideas' started by net-products, Dec 11, 2017.

Transfer call back to transferer. 5 5 4votes
5/5, 4 votes

  1. net-products

    Joined:
    Nov 28, 2017
    Messages:
    15
    Likes Received:
    2
    Hello,

    We run into a problem with transferd call which i do not have a solution for.

    Calls get transferd but when the Extension has 20 seconds defined for 'If I do not answer calls within: xx seconds. Forward internal calls to:', it will go to the set setting. Lets say we have End Call set here.
    The call will be ended when the 20 seconds are passed while its a transferd call, why would it not be transfered back to the transferer so they can either tell the caller the person isn't there or transfer to someone else?

    The idea:
    - Transfer the call back to the transferer as option in the Internal Calls.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. net-products

    Joined:
    Nov 28, 2017
    Messages:
    15
    Likes Received:
    2
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...