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Transfer calls directly to voicemail

Discussion in '3CX Phone System - General' started by garyjduk, Aug 20, 2010.

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  1. garyjduk

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    Hi,

    Does anyone know how to transfer a call directly to another extension's voicemail without that extension ringing?
    We are using Snom 320/360's and can find very little information on doing it.

    I found a forum question relating to Version 5 and it said Blind Transfer with *4 before the extension but we can't seem to get this to work.

    Also is there anywhere on the 3CX site with a full list of dial codes - so I can print it out and give it to a customer as an reference?

    Thanks
     
  2. danoh

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    I think it's *4xxx where xxx is the extension. You would need to blind transfer the call.

    What I'm trying to figure out is a way I can setup a softkey on a Cisco phone to do this automatically.

    During a call, I want to be able to press a softkey called, say, xferVM and then enter the extension number and be done with it.

    Having to tell my customers in order to transfer a call to someone's voicemail they have to press bxfer, dial *4112 and press dial is not very user friendly.

    Hoping to get some help.
     
  3. danoh

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    Still looking for a way to solve this issue...
     
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