transfer the Caller ID

Discussion in '3CX Phone System - General' started by dnwklin, Feb 2, 2009.

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  1. dnwklin

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    Hi everyone,
    I just want to know that if I transfer a call to an external number, does the 3CX support to bring the Caller ID to the external number via Voip provider? Thanks
     
  2. alexmallia

    alexmallia New Member
    3CX Support

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    When you divert a call to an outside number , the caller ID you will have displayed on the receiving phone will be the one of the line that is used to dial out to divert the call.

    regards
     
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  3. NRG

    NRG

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    Alex,

    Is there any way around this? I would like to see the number of the person calling me, not the office's number.
     
  4. leejor

    leejor Well-Known Member

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    I think that the only way a forwarded call will show the originators number is... if you are using the call forward feature that your phone company offers, your phone is on a Centrex switch, or you have a PBX using a PRI that is capable of relaying the caller ID on the outbound leg.
     
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