So at my office I have a situation where people will be working at their desk with DND on so they don't get any new calls out of the Queue. They will however take calls from existing customers. How do you go about transferring calls to phones with DND enabled? I've tried changing the forwarding rules so the DND phone will forward to itself. That throws the call into a loop it seems that you can't even find it again to pull it back out. I'm running Yealink T38G's and have also tried to add the extension numbers as a DND exception in the webserver but that doesn't seem to change anything. Any ideas would be helpful.