Transfer to Greeting

Discussion in '3CX Phone System - General' started by brianoakes, Oct 10, 2012.

Thread Status:
Not open for further replies.
  1. brianoakes

    Joined:
    May 12, 2012
    Messages:
    92
    Likes Received:
    0
    Is there a way to have a transfer to greeting? What I mean is when you dial an extension from a menu it will says you are now being tranferred to the persons name.

    Make sense? Possible?
     
  2. mixig

    mixig Active Member

    Joined:
    Dec 13, 2011
    Messages:
    523
    Likes Received:
    12
    well it can be done (i think), check this topic:
    https://www.3cx.com/forums/call-recording-notification-6277.html

    Based on the extension you dialed you can change default prompt "Please hold while I transfer your call." with your custom prompt. you will have to create custom prompt for each extension (for Tom, Bob....) so when you dialed Bob`s extension you get message " you are now being tranferred to Bob"...
     
Thread Status:
Not open for further replies.