• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Transfer to voicemail of ring group

Status
Not open for further replies.

leonp

Free User
Joined
Jan 21, 2018
Messages
47
Reaction score
4
Hi,

I have an application which upon entering a verified pin, will forward the call to a ring group (ext: 8104).

If invalid input is detected, it should forward to voicemail of that ring group, which I have done using "*8104". (I read this a few posts down on this forum).

My call is clearly being transferred to *8104, however the call is disconnected rather than connected to the voicemail for the ring group.

Is *8104 the right syntax?

Thanks,

Leon
 
Answer - it's *4 in front of the extension, not just *
 
That depends on the dial codes configured, and *4 is the default value.
 
  • Like
Reactions: craigreilly
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.