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Transferring a Call To Voicemail Drops

Discussion in '3CX Phone System - General' started by BFeller, Nov 13, 2014.

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  1. BFeller

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    Hello,

    I have a very unusual problem that I hope I could get some insight on. I have a phone system that utilizes 2 hotlines. Unfortunately, when a call comes into one of those hotlines, and then transferred to ANYONE'S voice mail, the call gets dropped and we get the message "no action performed". We are at a loss as to why this would be happening. Anyone have any ideas??
     
  2. BFeller

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    Here's my logs, btw.

    12/11/2014 14:45:05:830 | Terminated from <sip:2@10.107.107.135:5060>;tag=f1413b6c to "14194271200"<sip:14194271200@127.0.0.1:5060;nf=e>;tag=f468a350; reason: RemoteBye
    12/11/2014 14:45:05:830 | L:162.63[VMail] got Terminated Recv Req BYE from 127.0.0.1:40600 tid=ac000811f96db374 Call-ID=YTA2NWRlNzAwODk3MGQ5NGI1ODhmMDE1YjJjY2NiZjI.:
    BYE sip:14194271200@127.0.0.1:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-ac000811f96db374-1---d8754z-;rport=40600
    Max-Forwards: 70
    Contact: <sip:999@127.0.0.1:40600;rinstance=debde15a7557a073>
    To: "14194271200"<sip:14194271200@127.0.0.1:5060;nf=e>;tag=f468a350
    From: <sip:2@10.107.107.135:5060>;tag=f1413b6c
    Call-ID: YTA2NWRlNzAwODk3MGQ5NGI1ODhmMDE1YjJjY2NiZjI.
    CSeq: 2 BYE
    User-Agent: 3CX Voice Mail Menu
    Reason: SIP;description="User Hung Up"
    Content-Length: 0
     
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