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Trial License

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jamie.langston

Bronze Partner
Advanced Certified
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Jan 10, 2019
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Hi,

I have registered for a trial license and received an email which states "Verify your email address. Once you click the button, you will be taken to a web page with your free licence key and getting started instructions.". I clicked the verify button but I'm just being taken to the 3cx.com home page so I'm not receiving the license key, any ideas how I get the key?

Thanks in advance
 
I have the same problem.
Applying for a trial license will redirect to: https://www.3cx.com/
I was able to create a new customer account and click there on "Create Try License", but the result is the same: Redirected to https://www.3cx.com/
 
Hi @Severin Meyer ,

So from my understanding you successfully submitted the download form and received an email to confirm your address but when clicking on the email confirmation link you get redirected to 3cx.com? Is that correct?
 
Yes.
And in addition the same happens when I try to create Trial License from within a customer account.
 
hello Severin, thank for the report, we have addressed this flow in our system. Could you try again please, all shall be fine now.
 
Yes, I could create a new Trial License within the Customer Portal.
Thanks
 
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A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.