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Solved Trouble with Yealink EXP40 extension

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engin411

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On the latest 3CX and latest Yealink firmware, the EXP40 extension does not function properly. The buttons on page 1 work Ok, but the unit does not allow page 2 to display at all. When I push the button for page 2, it flashes but then reverts back to page 1.

Has anyone else seen this?
 
can you state the PBX version, Yealink model and firmware on it so we can help?
 
3CX 15.5.1694.0
Yealink T46G with latest 3CX firmware 28.81.0.110
 
Hello, it seems my template was bad. Restoring an older template to the phone resolves the issue. Sorry for the bad alert on my part, and thanks for your help.
 
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