Trunk status not accurate. Bug?

Discussion in '3CX Phone System - General' started by CBUTLER, Jul 7, 2016.

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  1. CBUTLER

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    On the dashboard, under PBX Status, it shows the my "Trunks Up" is "0/1", but when I click on it, it shows my trunk is online and calls made over the trunk work without issues.

    I then added a second trunk, and now it shows both trunks are online under the list of trunks, but on the dashboard it shows "1/2".

    Am I missing something?
     
  2. CentrexJ

    CentrexJ Member

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    I see this as well but one of my trunks is registration based (VoIP Provider in 3CX) and one is IP Based (SIP Trunk in 3CX). The IP based trunk does not register so I'm assuming that is why it shows 1/1 or 2/2 but still green on the list.

    Is one of your trunks IP/SIP Trunk based?
     
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