Try to transfer call - if not successfull transfer to other number

Discussion in 'Call Flow Designer' started by Mini25, Sep 21, 2017.

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  1. Mini25

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    Hello,

    I'm designing a new CFD App and I have a problem. I want to transfer a call to a phone number for example for 20sec. If nobody is taking the call it should be trasfered to another number.

    How can I achive this in Call Flow Designer?

    It would be gread, if there is a solution.

    Best regards
    Mini25
     
    #1 Mini25, Sep 21, 2017
    Last edited: Sep 21, 2017
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi @Mini25,

    From the Call Flow Designer calls are always blindly transferred, and as soon as you transfer the call, you lose control over it. The only way would be to configure a "Destination if no answer" for the extension where you're transfering the call the first time...

    Kind regards.
     
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