Tunnel receivbed from PBX status 408

Discussion in 'Windows' started by oakley, Jul 8, 2013.

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  1. oakley

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    I have installed the phone software on Windows 7 and it connects fine when in the office. Out of the office I get this status 408. I compared the setting with the Android phone that works and I am sure they are the same but the PC will not connect. The error is being shown in the debug screen. Any help pls?
     
  2. leejor

    leejor Well-Known Member

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    Are you seeing any sign of a connection attempt in the 3CX log right after you attempt a registration with the Windows phone?

    If not, then..

    It may be that the destination IP/URL is incorrect, or, something (firewall/security settings?) on the PC may be preventing the registration attempt.

    I'm assuming the web surfing and attempted "pings' to the server IP , work?
     
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