two DID Number thru the same port

Discussion in '3CX Phone System - General' started by 3cxisti, Jan 23, 2013.

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  1. 3cxisti

    Dec 11, 2012
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    we have two DID-Number thru the same sipgate trunk (867)

    867 und 8671

    I have set up the trunk and have added both numbers in the trunk settings. I see both of them at the ingoing rules.
    If I try to create two rules to forward the two number on different extension, they are busy. Likely because only one port is available: 867

    At other sipgate trunk, having only one DID number, i have no problem!

    Can somebody tell me, how to achieve that both DID Number can be used differently?

    I have enclosed some screenshots.

    Thank you for your help.


    Attached Files:

  2. eagle2

    eagle2 Well-Known Member

    Apr 27, 2011
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    Numbers 867 and 8671 are not valid, as they are conflicting -- calls to 8671 should be accepted like calls to 867.
    Seeing such numbers into logs means the provider is transmitting extra digits dialed by caller. If this is happening to you, rather define the DDI number as 867* (wildcard).

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