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Two users share one phone

Discussion in 'Ideas' started by Bob Bell, Feb 27, 2017.

  1. Bob Bell

    Dec 4, 2015
    Likes Received:
    I have a common situation: each of several classrooms has one phone and two teachers. Only one teacher can be assigned to the phone, the other has just voicemail. We need the ability to assign the phone to two teachers each with their individual extensions. Then there should be the ability to assign distinctive ringtones to each extension. This is not the same as hot-desking. I cannot require teachers to login and logoff their phone. This should be possible with multi-line phones as are common, such as the YeaLink T-23G.
  2. voiptoys

    voiptoys Active Member

    Feb 13, 2013
    Likes Received:
    You can auto-provision the primary account (extension) through 3CX, and manually provision the 2nd account (extension). A waiting voicemail from either account (extension) will set the MWI. When the voicemail button is pressed, the phone will display the number of voicemails separately for the two accounts (extensions) and you can choose which account to access using buttons on the phone. It works great. Try it.
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