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Unable to add DID Logic SIP

Discussion in '3CX Phone System - General' started by neuronet, Mar 23, 2015.

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  1. neuronet

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    When i try to add DIDLogic as SIP Provider i get the following error message from the logs:

    Code:
    23-Mrz-2015 15:35:22.789   [CM504005]: Registration failed for: Lc:10000(@DID Logic[<sip:06686@sip.didlogic.net:5060>]); Cause: Cause: 401 Unauthorized/REGISTER from 178.63.143.236:506
    [​IMG]
    [​IMG]
     
  2. nikosT_3cx

    3CX Support

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    Hi,


    please give a call to this Provider, as message 401 Unauthorized/REGISTER from 178.63.143.236 comes from their side.
    Tell them to clarify the reason they send this message to the PBX side.
     
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