Unable to call outside number using Audicodes MP118

Discussion in '3CX Phone System - General' started by Reiner, Mar 20, 2009.

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  1. Reiner

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    Hi,

    I am using having a problem using 3CX to make outside (external) call.
    Already follow up all instruction that came with manual and configuration guides but still having a problem
    Below is the equipment that we are using along with 3CX

    Gateway: Audicodes MP118
    SIP Phones: 2 unit x Linksys SPA942
    Had full 3CX License software
    I have try to monitor server activity log, below is the log

    16:33:47.701 [CM505002]: Gateway:[AudiocodesMP_118] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Audiocodes-Sip-Gateway-MP-118 FXS_FXO/v.5.20A.027.004] Transport: [sip:10.202.136.16:5060]

    16:33:47.701 [CM503002]: Call(10): Alerting sip:10004@10.202.136.31:5060

    16:33:47.581 [CM503004]: Call(10): Calling: PSTNline:0817770989@(Ln.10004@AudiocodesMP_118)@[Dev:sip:10004@10.202.136.31:5060, Dev:sip:10005@10.202.136.31:5060, Dev:sip:10006@10.202.136.31:5060, Dev:sip:10000@10.202.136.31:5060, Dev:sip:10001@10.202.136.31:5060, Dev:sip:10002@10.202.136.31:5060, Dev:sip:10003@10.202.136.31:5060]

    16:33:47.571 [CM503010]: Making route(s) to <sip:90817770989@10.202.136.16>

    16:33:47.571 [CM505001]: Ext.100: Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA942-4.1.18] Transport: [sip:10.202.136.16:5060]

    16:33:47.561 [CM503001]: Call(10): Incoming call from Ext.100 to <sip:90817770989@10.202.136.16>

    I am using '9' as prefix in order to call outside in outbound rule

    Need all the help to solve the problem. Thanks
     
  2. manistopit

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    do you still need help or all sorted
     
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  3. leejor

    leejor Well-Known Member

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    You need a few more logs, it sort of cuts off just as it's getting to the part with the failure message. (the good part)
     
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