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Unable to change voicemail extension number

Discussion in '3CX Phone System - General' started by mjtnet, Oct 8, 2008.

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  1. mjtnet

    Oct 8, 2008
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    I have recently upgraded to version 6, free edition at present. We had voice mail extension number set to 888. On upgrading we now cannot access voicemail - it says "Temporarily Unavailable". I note when I go into General Settings that there is a fax service, grayed out, which is also using number 888, so that may be the reason. The problem however is that I cannot change the number. I have tried changing the voicemail number to something else, and when I hit OK it tells me the data has been updated and I must restart the server. I do so, but when I come back in the number is still showing as 888. Whatever I do I cannot change the number.

    Anyone any idea why I can't make this change and how I can fix it?
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