unable to connect externally

Discussion in 'Android' started by GBond, Mar 10, 2015.

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  1. GBond

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    Hi
    Can anyone help I have the main 3cx system up & running ok & my Android mobile connects fine when I am on my local network
    once I am external to my system I get registration failed, bad gateway. I have check all the firewall setting Ports etc. & can not see a problem How to I go about fixing this
     
  2. leejor

    leejor Well-Known Member

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    How are you connecting? 3/4G, or through a wifi hotspot? Have you tried from more than one location/method?
    Do you use a domain name, or a Static IP to connect?
    What type of phone are you running on, what version of Android, what version of the 3CX Phone/PBX?
    Did a previous version work?
    Do other external devices (other Android, or Windows 3CX) phone, work?
    Did you manually enter the account information , on the phone?
     
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