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Unable to dial out

Discussion in '3CX Phone System - General' started by sona1, Jan 18, 2017.

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  1. sona1

    Joined:
    Sep 19, 2014
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    hi having a strange issue with voiceflex UK account, all my other accounts work with same exact settings. I noticed difference on logs, both SIP accounts have invite via DDI National format


    Working account (shows SIP Account number on the below section)
    [CM503004]: Call(C:531): Route 1: from L:531.1[Extn:100] to T:Line:10003>>0788*****1@[Dev:sip:844**86@sip24.voiceflex.com:5060]

    none working account (shows DDI of trunk on the below section)
    [CM503004]: Call(C:532): Route 1: from L:532.1[Extn:100] to T:Line:10002>>07886****01@[Dev:sip:0203****38@sip34.voiceflex.com:5060]

    I tried changing FROM: User Part its currently on Auth ID, tried taking outbound number from extension.
     
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