Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Unable to get incoming calls

Discussion in '3CX Phone System - General' started by 5qg4, Dec 17, 2007.

Thread Status:
Not open for further replies.
  1. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    1
    Anyone hit this issue? I cannot get incoming calls.

    3CX Version5.0.3648.0 and Patch for Version 5.0.3648 applied
    Gateway is Patton SN4960

    Please find the system status log in verbose mode as below:

    05:30:43.193 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    05:30:43.193 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 305@10.1.1.10 tid=10d1d319c cseq=INVITE contact=928739573@10.1.1.229:5062 / 429314695 from(wire)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    1
    Problem solved. :D
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. AldoLinares

    AldoLinares New Member

    Joined:
    Nov 12, 2007
    Messages:
    135
    Likes Received:
    0
    how do you solve it?
     
  4. 5qg4

    5qg4 Active Member

    Joined:
    Jan 31, 2007
    Messages:
    643
    Likes Received:
    1
    Remove unwanted condition rules at service hunt-group. But those rules works fine at V3. Strange :(
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.