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Unable to install 3CX Client

Discussion in 'Windows' started by athanasios, Aug 1, 2008.

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  1. athanasios

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    I have tried to install the 3CX VOIP Client but get the following error.

    ‘Setup has detected that #CX IP PBX System is installed on this computer. Please de-install 3CX IP PBX System before proceeding with the 3CX VOIP Client installation.’ (see attached).
    I have downloaded the 3CX VOIP Client last version 727 numerous times but get the same error.
    I use 3CX Phone system ver. 6.0.806.0 with MS Vista SP1.
    Any suggestion please?
    Thank you.
     
  2. Stuck101

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    There is another post here directly related to this: http://www.3cx.com/forums/unable-to-install-3cx-voip-client-6564.html
     
  3. athanasios

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    Thank you for your reply.
    Could you tell me where I can find the previous version?
    Thank you for your help.
     
  4. athanasios

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    Dear Matt,

    As the latest version of v6 and client aren't being allowed on the same computer by 3cx, that is the reason that I asked the last version.
    I need to use the 3CX Phone together with 3CX VOIP Client on the same computer. I don't need to dedicate a separate computer for the 3CX VOIP Client.
    Thank you for your help.
     
  5. athanasios

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    Thank you Matt,

    My email is apmarine@apmarine.com and I can accept till 10MB.
    I need to use both programs on the same computer because I've the necessity to use the outlook contacts from the deskphone.
    Sure I can use other software programs like x-lite or Bria but I don't have the possibility to auto-dial the number from outlook and speak directly from the deskphone.
    As I am new with this program I like to know also how to configure the 3CX client to directly the call to the desktop phone. I've to use the same extension on both soft-phone and deskphone? I believe that is not possible or there is another option. I tried to find out on the manual but it’s not clear.
    “The 3CX VOIP Client is a small Windows application that allows you to make and receive calls via your desktop phone or using a headset connected directly to your computer”.
     
  6. athanasios

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    Tank you Matt, I received your email with the attached file by I am unable to open the file.
    Anyhow I found a previous release, is working fine.
    I like to ask you if you know how to solve the following.

    I have the following problem with outlook 2007. I click on contact to call with 3CX client and the number displayed is without the prefix country and area code. The outlook contact is under the form +30(xxx) xxx xxxx and 3CX client display only the phone number xxx xxxx.
    I formulated the following ‘dialing option, automatic add country/region call for local phone, edit and I used my country ‘Greece’ but even now I can’t make the phone call as missing the prefix, country and region.
    Did you have any solution? I found a way around using INMARSAT as country and automatically I have all missing details and I can make phone call. This is not the best way but in this way I can solve the problem.
    Thank you for your assistance.
     
  7. athanasios

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    Dear Matt good day,
    At the moment is the only problem that I’ve.
    I hope the next release use MS Net Framework.
    Thank you for your attention, have a nice day.
     
  8. athanasios

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    It's nice similar to Vista view.
    Except the nice view did you know any particular of the new program?
    Thank you.
     
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