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- Nov 23, 2008
- Messages
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Hello,
This is not a firewall issue. Im unable to make calls from my softphone outside my firewall (on the Internet). But I can make calls to that extension and talk from inside of the firewall.
The softphone sais Forbidden when I try to call one of my extensions (no 10).
I get following in the log ("my external IP" is my external ip xxx.xxx.xxx.xxx) :
13:33:24.953 [CM503008]: Call(73): Call is terminated
13:33:24.953 [CM502001]: Source info: From: "3CXPhone"<sip:16@"my external IP":5060>;tag=3259ed12<sip:10@"my external IP":5060>
13:33:24.953 [CM503013]: Call(73): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 10@"my external IP":5060 tid=7e1e2432237bac44 cseq=INVITE [email protected]:5070 / 2 from(wire)
13:33:24.578 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:10@"my external IP":5060 SIP/2.0
Via: SIP/2.0/UDP 83.178.248.48:5070;branch=z9hG4bK-d8754z-d94767345b6eaf5f-1---d8754z-;rport=5070
Max-Forwards: 70
Contact: <sip:[email protected]:5070>
To: <sip:10@"my external IP":5060>
From: "3CXPhone"<sip:16@"my external IP":5060>;tag=3259ed12
Call-ID: ODNiMzYxNmJiNTA0MzMzMWM4NjI5Yjg1OTMzNzQyMjI.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
Supported: replaces
User-Agent: 3CX Phone 7.0.4526.0
Content-Length: 0
13:33:24.578 [CM302001]: Authorization system can not identify source of: SipReq: INVITE 10@"my external IP":5060 tid=d94767345b6eaf5f cseq=INVITE [email protected]:5070 / 1 from(wire)
What can I do to make this work. I can call my extension that is outside of the firewall and I can talk both ways BUT I cant start the call from the extension outside the firewall.
Hope anyone knows the answer.
This is not a firewall issue. Im unable to make calls from my softphone outside my firewall (on the Internet). But I can make calls to that extension and talk from inside of the firewall.
The softphone sais Forbidden when I try to call one of my extensions (no 10).
I get following in the log ("my external IP" is my external ip xxx.xxx.xxx.xxx) :
13:33:24.953 [CM503008]: Call(73): Call is terminated
13:33:24.953 [CM502001]: Source info: From: "3CXPhone"<sip:16@"my external IP":5060>;tag=3259ed12<sip:10@"my external IP":5060>
13:33:24.953 [CM503013]: Call(73): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 10@"my external IP":5060 tid=7e1e2432237bac44 cseq=INVITE [email protected]:5070 / 2 from(wire)
13:33:24.578 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:10@"my external IP":5060 SIP/2.0
Via: SIP/2.0/UDP 83.178.248.48:5070;branch=z9hG4bK-d8754z-d94767345b6eaf5f-1---d8754z-;rport=5070
Max-Forwards: 70
Contact: <sip:[email protected]:5070>
To: <sip:10@"my external IP":5060>
From: "3CXPhone"<sip:16@"my external IP":5060>;tag=3259ed12
Call-ID: ODNiMzYxNmJiNTA0MzMzMWM4NjI5Yjg1OTMzNzQyMjI.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
Supported: replaces
User-Agent: 3CX Phone 7.0.4526.0
Content-Length: 0
13:33:24.578 [CM302001]: Authorization system can not identify source of: SipReq: INVITE 10@"my external IP":5060 tid=d94767345b6eaf5f cseq=INVITE [email protected]:5070 / 1 from(wire)
What can I do to make this work. I can call my extension that is outside of the firewall and I can talk both ways BUT I cant start the call from the extension outside the firewall.
Hope anyone knows the answer.