• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Unable to phone landlines/operate message bank.

Status
Not open for further replies.

Terry Theunissen

Joined
Mar 8, 2011
Messages
1
Reaction score
0
I have installed 3cXPhone but whilst I am able to ‘phone to, or receive calls, from cellphone and land-line numbers I cannot phone to a landline number.
I get exception “unsupported media”.

Also can anyone please advise how to activate the message bank and otherwise retrieve messages on 3cXPhone?
My system continues to take recorded messages who ‘phone when I am out - but I can neither retrieve them nor set up a new greeting.
 
You may need to clarify the issue. It sounds like you have two problems (please correct me). You can't make some outgoing calls, to landlines, AND, you can't call in to retrieve left voice-mails? Is that correct? Are the outgoing calls via a gateway or VoIP provider?
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,636
Messages
749,003
Members
144,754
Latest member
deanhbs
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.