Unable to phone landlines/operate message bank.

Discussion in '3CX Phone System - General' started by Terry Theunissen, Mar 8, 2011.

Thread Status:
Not open for further replies.
  1. Terry Theunissen

    Joined:
    Mar 8, 2011
    Messages:
    1
    Likes Received:
    0
    I have installed 3cXPhone but whilst I am able to ‘phone to, or receive calls, from cellphone and land-line numbers I cannot phone to a landline number.
    I get exception “unsupported media”.

    Also can anyone please advise how to activate the message bank and otherwise retrieve messages on 3cXPhone?
    My system continues to take recorded messages who ‘phone when I am out - but I can neither retrieve them nor set up a new greeting.
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,587
    Likes Received:
    253
    You may need to clarify the issue. It sounds like you have two problems (please correct me). You can't make some outgoing calls, to landlines, AND, you can't call in to retrieve left voice-mails? Is that correct? Are the outgoing calls via a gateway or VoIP provider?
     
Thread Status:
Not open for further replies.