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- Oct 22, 2017
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3CX PBX version: 15.5.3849.1 runing on Debian 8.8 x64
3CX Android client version: 15.1.90
3CX PBX is configured with my own google firebase account (ID and Server Key)
I'm using the android client, and I can make and receive calls with Huawei P9 Lite and P10 Lite phones. I can close the client on the phone, killing it by pressing the square box and then X. I still can receive calls when the client is closed.
But after a couple of hours, the phone is no longer able to receive incoming calls.
This happens on both P9 Lite and P10 Lite phones, it does not happen in my Nexus 4 with LineageOS 14.
This is an extract of logcat when the incoming notification from google is unable to awake the client (i.e.: after the 2 hours interval):
And this is an extract of logcat of a correctly received incoming call:
I already configured the phones to ignore battery optimizations for 3CX app and not to close it when the phone is locked. But nothing changed.
Any idea to solve this?
Thank you
3CX Android client version: 15.1.90
3CX PBX is configured with my own google firebase account (ID and Server Key)
I'm using the android client, and I can make and receive calls with Huawei P9 Lite and P10 Lite phones. I can close the client on the phone, killing it by pressing the square box and then X. I still can receive calls when the client is closed.
But after a couple of hours, the phone is no longer able to receive incoming calls.
This happens on both P9 Lite and P10 Lite phones, it does not happen in my Nexus 4 with LineageOS 14.
This is an extract of logcat when the incoming notification from google is unable to awake the client (i.e.: after the 2 hours interval):
Code:
10-22 17:51:49.732 1374 1395 I SendBroadcastPermission: action:android.net.conn.DATA_ACTIVITY_CHANGE, mPermissionType:0
10-22 17:51:49.760 1374 17760 I SendBroadcastPermission: action:android.os.action.POWER_SAVE_TEMP_WHITELIST_CHANGED, mPermissionType:0
10-22 17:51:49.761 2525 29652 I SendBroadcastPermission: action:com.google.android.c2dm.intent.RECEIVE, mPermissionType:0
10-22 17:51:49.761 2525 29652 I SendBroadcastPermission: action:com.google.android.c2dm.intent.RECEIVE, mPermissionType:0
10-22 17:51:49.769 2525 2525 W GCM-DMM : broadcast intent callback: result=CANCELLED forIntent { act=com.google.android.c2dm.intent.RECEIVE flg=0x10000000 pkg=com.tcx.sipphone14 (has extras) }
And this is an extract of logcat of a correctly received incoming call:
Code:
10-22 17:57:09.143 1374 17763 I SendBroadcastPermission: action:android.os.action.POWER_SAVE_TEMP_WHITELIST_CHANGED, mPermissionType:0
10-22 17:57:09.146 2525 29652 I SendBroadcastPermission: action:com.google.android.c2dm.intent.RECEIVE, mPermissionType:0
10-22 17:57:09.147 2525 29652 I SendBroadcastPermission: action:com.google.android.c2dm.intent.RECEIVE, mPermissionType:0
10-22 17:57:09.184 32174 32174 I : power log dlsym ok
10-22 17:57:09.189 32174 32174 I art : Reinit property: dalvik.vm.checkjni= false
10-22 17:57:09.220 474 514 I gralloc : alloc_device_alloc:626: Alloc handle(0x7c3c423500): interfmt=1, stride=64, size=4096, usage=0x100
10-22 17:57:09.227 474 1591 I gralloc : alloc_device_free:648: Free handle(0x7c3c423500)
10-22 17:57:09.232 1374 17757 E Process : isHighLoadProcess: get cpu failed
10-22 17:57:09.243 32174 32174 I art : Starting a blocking GC AddRemoveAppImageSpace
10-22 17:57:09.258 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:257 creating App
10-22 17:57:09.258 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:258 create NetworkChecker
10-22 17:57:09.271 32174 32174 I FA : App measurement is starting up, version: 10298
10-22 17:57:09.271 32174 32174 I FA : To enable debug logging run: adb shell setprop log.tag.FA VERBOSE
10-22 17:57:09.275 32174 32174 I FA : To enable faster debug mode event logging run:
10-22 17:57:09.275 32174 32174 I FA : adb shell setprop debug.firebase.analytics.app com.tcx.sipphone14
10-22 17:57:09.279 32174 32174 I FirebaseInitProvider: FirebaseApp initialization successful
10-22 17:57:09.281 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:281 contact list mode set to 2
10-22 17:57:09.284 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:284 got WIFI_MODE_FULL_HIGH_PERF value = 3
10-22 17:57:09.286 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:286 call state at startup: 0
10-22 17:57:09.290 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:290 Loading native SIP library
10-22 17:57:09.293 32174 32174 I 3CXPhone15: (thread 32174) Native SIP library loaded
10-22 17:57:09.293 32174 32174 I 3CXPhone15: (thread 32174) JLineCfgFields::LoadClassInfo: constructorMID = 2045476252, lineConfigsFID = 2045269336
10-22 17:57:09.296 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:296 debug logging initially set to false
10-22 17:57:09.306 32174 32174 I GcmReceiver: (thread 32174) 17:57:09:306 was asked for service name
10-22 17:57:09.314 32174 32174 I 3CXPhone15: (thread 32174) 17:57:09:313 GSM call ended
I already configured the phones to ignore battery optimizations for 3CX app and not to close it when the phone is locked. But nothing changed.
Any idea to solve this?
Thank you