UNABLE TO SPA-3102 TO REGISTER

Discussion in '3CX Phone System - General' started by kunle, Sep 23, 2007.

  1. kunle

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    I have gone through most posts regarding setting up the SPA-3102 on 3cx phone system and gone through different suggested configuration settings but I can't get the SPA-3102 to register on 3cx system.
    Line1 registers ok after putting the proxy ip address and user id, auth id and password, I can call and recieve calls from the phone connected to SPA-3102. However, the pstn line shows that registration state as failed. the Sip port is 5061.
    I would appreciate any suggestions that you may think might help.

    Thanks
     
  2. kunle

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    My 3cx and spa-3102 config can be found below

    http://www.theojos.com/files/3cx/3cx.pdf
    http://www.theojos.com/files/3cx/line1.pdf
    http://www.theojos.com/files/3cx/pstnline.pdf
     
  3. Mirzab

    Mirzab Member

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  4. Anonymous

    Anonymous Guest

    Often you find it is a chicken and egg thing.

    try this.

    Setup 3CX first for the line id using a login and authentication, once done use the same login and authentication on the SPA

    (setup 3cx first than the spa).

    Make sure you save and reboot the spa.
     
  5. kunle

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    Thanks Mirzab and Itfarmer your suggestions worked. I think where I was going wrong was not restarting the device - The device is now registered in 3cx system. Now I have to figure out dial plans - I shall be reading your other posts for further info. Once again thanks.
     

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